Sleep & Environment

Frequently asked questions

We offer a 30-day return policy from the date your order is delivered. Items must be unused, in their original condition, and returned with original packaging. If your return is approved, a refund will be issued to your original payment method.

Most items are eligible for returns. However, certain products may be marked as final sale due to hygiene or safety reasons. These items will be clearly labeled on the product page before purchase.

Orders are processed within 1–2 business days. Delivery times typically range between 7–14 business days, depending on your location and shipping method. Once your order ships, you will receive a tracking number via email.

Our products are responsibly manufactured by trusted partners in multiple regions, including Asia and North America. Every item is carefully selected to meet our quality, safety, and wellness standards.

Shipping costs are calculated at checkout based on your location and order details. Occasionally, we offer free shipping promotions, which will be clearly displayed on our website.